In 2012, an article on Angie’s List cited internet, TV and phone services as some of the most complained about services on the website. As a home or business owner, you will concur that it is rare to use cable or internet services without suffering glitches. Another study by American Customer Satisfaction Index which was published on Columbus Dispatch shows satisfaction level within the industry fell by 4 points in 2014.
Major Problems Experienced
Most subscribers are dissatisfied for many reasons including dropped calls, slow speeds and poor picture quality. If this is the experience you are going through, you need to take a closer look at what the market has to offer in order to make the right move. TV giants lead in poor services which makes other service providers a viable alternative.
Leveraging on Notable Service Providers
This is where WOW cable and internet packagescome in handy. WOW has been in the industry for some time, and by comparing what it has to offer you can determine whether a switch is a suave move. To assess the effectiveness of any TV, internet and home phone service provider, intensive research is needed.
According to an International Association for the Wireless Telecommunications Industry (CTIA), a spokesperson cited on Angie’s List you have to be patient and persistent in your search. In most reviews that you come across and testimonials from subscribers, some of these highlights stand out:
- Picture Quality
This is a major cause of concern among viewers but WOW cable and digital TV enables homeowners to experience picture clarity. Your favorite shows will always be more exciting.
- Diverse Packages
Whether you are a music buff, a nature lover or any other kind of viewer, there are multiple packages to choose from. These include cable, digital TV, and Ultra TV which contain everything on WOW from apps, games, PC to TV capability, and wireless home networking. Basic cable offers you over 85 broadcast channels and more than 65 HD channels for viewers with HDTVs and HD receivers.
With either Digital TV or Ultra TV, you can enjoy even more video, music and pay-per-view channels. For even higher quality pictures there is the Signature WOW cable service that offers over 100 HD channels and 150 cable channels.
- Internet Packages
Based on your activities online, you can choose from a variety of speeds including 2Mbps, 15Mbps, 30Mbps, and 50 Mbps. Whatever speed you want, there is an internet package to suit you.
- Home Phone Services
There are two packages to choose from. The Advanced phone allows for unlimited national coverage and comes with multiple features such as call forwarding, call waiting, among others. The WOW Essential Phone on the other hand allows for unlimited local coverage with the same features as those offered by the WOW Advanced package.
- Added Benefits by Bundling
Bundling TV, internet and phone services is the in-thing in the industry. You can use such a service to save on money and get additional features such as caller ID on TV when you bundle cable and phone services.
Through intense research you can easily identify a service that best suits your needs at the best price.